Frequently Asked Questions
Business mentorship for children’s activity business, led by Katie Cannon (5x British Champion turned 7-figure entrepreneur) and her team of expert coaches.
Bringing 50+ years of combined experience in one mentorship.
Bronze Mentorship
Frequently Asked Questions
How long is the programme?
The programme is for 12 months. For you to see a big transformation in yourself and your business, you need solid 12 months of consistent support. However, every client is different in terms of speed. If we feel you are ready to move up to the next level before the end of the 12 months, we will graduate you from one programme and into the next.
What happens if I cannot attend the monthly calls?
All calls are recorded, so if you miss calls, you do not miss out on anything. All recordings are uploaded to your online training platform.
Can I stop and cancel my account?
You can cancel anytime, just give us 30 days' notice. Please note, there is a minimum one-month commitment, and cancellations can only be made after this period. If you have paid in full for the 12 months, we do not offer refunds.
Is there support daily?
Yes. If you need support, please contact us at [email protected]. Also, we have a dedicated Facebook Group where you can ask questions and receive support.
Exclusive 3-Month Growth Program for Performing Arts Schools
Frequently Asked Questions
What time are the calls?
All live trainings are held every Thursday, 1–2 PM GMT. Each session is interactive.
What happens if I cannot attend the calls?
Every session is recorded and uploaded to your portal within 24 hours. You’ll be able to watch the replay anytime and still get full value from the training.
How long will I have access to the replays?
You’ll have access for the full 3 months of the programme. We recommend catching up weekly to keep pace with the group and get the most out of the live support.
How is this different from the regular Bronze Mentorship?
This is a focused, 3-month program built specifically for Performing Arts School owners. While Bronze Mentorship runs year-round and covers broader business topics, this 3 Month Program gives you a structured weekly plan to improve growth, systems, and marketing fast. Perfect if you want momentum to start the new year strong.
Can I join if I’m already in Bronze?
Yes. Current Bronze members can join for £350 (instead of £600). You’ll still attend the same live sessions, but your membership includes extra coaching and resources.
What’s the refund policy?
All payments are non-refundable. This is a 3-month mentorship with immediate access to resources and replays, so please make sure you’re ready to commit before registering.
What if I fall behind?
You won’t lose access mid-program. You can catch up with the replays at any time during the 3 months and rejoin live sessions when you’re ready. The community support will help you stay on track.
Is there support daily?
Yes. If you need support, you can contact our customer service team at [email protected] and we have a dedicated Facebook Group where you can ask questions and receive support from the community
When does the program start?
The first live session begins Thursday, January 9, 2026 at 1 PM GMT. You’ll receive full access instructions and your welcome pack once you register.
Not a client yet?
would like to sign up for Bronze Mentorship to get £250 off?
Silver Mentorship
Frequently Asked Questions
How long is the programme?
The programme is for 12 months. For you to see a big transformation in yourself and your business, you need solid 12 months of consistent support. However, every client is different in terms of speed. If we feel you are ready to move up to the next level before the end of the 12 months, we will graduate you from one programme and into the next.
How is the programme delivered?
The programme is delivered through a mix of self-study and two weekly group calls.
- Q&A group session with our dedicated coaches
- Training session with Katie Cannon
What happens if I cannot attend the calls?
All calls are recorded, so if you miss calls, you do not miss out on anything. All recordings are uploaded to your online training platform.
I really want to do your mentorship, how do I finance it?
We can help you finance your mentorship into monthly payments. We would suggest looking into low interest finance options.
Can I stop and freeze my mentorship in 12 months?
The mentorship is a 12-month programme so we do not allow any stop and starts as it does not benefit your learning and slows your growth. If you need to stop due to illness, we do make exceptions, and this is discussed on an individual basis.
Is there support daily?
Yes. If you need support, please contact us at [email protected]. Also, we have a dedicated Facebook Group where you can ask questions and receive support.
Gold Mentorship
Frequently Asked Questions
How long is the programme?
The programme is for 12 months. For you to see a big transformation in yourself and your business, you need solid 12 months of consistent support. However, every client is different in terms of speed. If we feel you are ready to move up to the next level before the end of the 12 months, we will graduate you from one programme and into the next.
How is the programme delivered?
The programme is delivered through a mix of self-study, live calls and 1:1 support.
You have access to two (40 mins) one-to-one sessions per month with your business strategist.
Two weekly group calls to give you training as well as time for Q&A, enabling you to get your questions answered.
- Q&A group session with our dedicated coaches
- Training session with Katie Cannon
A supportive community of children's activity and sports entrepreneurs who are growing their businesses alongside you.
What time are the calls?
Tuesday Q&A + Celebration Session at 1-2pm GMT
Thursday Weekly Trainings at 1-2pm GMT
If you can't be live, sessions are recorded and uploaded to our Gold Medal University
What happens if I cannot attend the calls?
All calls are recorded, so if you miss calls, you do not miss out on anything. All recordings are uploaded to your online training platform.
Can I go at my own pace?
Yes - this is planned out when you start during your introductory call to look at your goals/vision and a personalised plan is developed for you on how to get the best results from the programme.
How many franchisees do you work with at one time?
Our Gold Mentorship is primarily one-to-one. However, because we work on the same business, we can take 2 franchisees at a time. Their one-to-one session will include both franchisees and their mentor, which also allows us to offer a discounted rate.
I really want to do your mentorship, how do I finance it?
We can help you finance your mentorship into monthly payments. We would suggest looking into low interest finance options.
Can I stop and freeze my mentorship in 12 months?
The mentorship is a 12-month programme so we do not allow any stop and starts as it does not benefit your learning and slows your growth. If you need to stop due to illness, we do make exceptions, and this is discussed on an individual basis.
Is there support daily?
Yes. If you need support, you can contact our customer service team at [email protected] and we have a dedicated Facebook Group where you can ask questions and receive support from our team of coaches and community of children's activity and sports entrepreneurs.
Gold Premium
Frequently Asked Questions
How long is the programme?
The programme is for 12 months. For you to see a big transformation in yourself and your business, you need solid 12 months of consistent support. However, every client is different in terms of speed. If we feel you are ready to move up to the next level before the end of the 12 months, we will graduate you from one programme and into the next.
How is the programme delivered?
The programme is delivered through a mix of self-study, live calls and 1:1 support.
You have access to 1 (60 min) one-to-one session per month with your business strategist.
A 3-hour focus session every quarter
Monday to Friday support via Coachaccountable with your mentor
A supportive community of children's activity and sports entrepreneurs who are growing their businesses alongside you.
I really want to do your mentorship, how do I finance it?
We can help you finance your mentorship into monthly payments. We would suggest looking into low interest finance options.
Is there support daily?
Yes! If you need support, you can reach out to your mentor on CoachAccountable via whiteboards at any time during working hours, Monday to Friday. Plus, we have a dedicated Facebook Group where you can ask questions and get support from the community.
Mentorship for You, the CEO of the Franchise, and Your Leaders
Frequently Asked Questions
How long is the franchise mentorship?
3–6 months. Your mentorship is completely customised. During your consultation, we will decide the level of support you need based on the size of your franchise.
How is the mentorship delivered?
1-hour consultation before one-to-ones begin
1 x 40-minute one-to-one per week via Zoom (with the CEO only or up to 3 additional core leaders)
Email, phone, and implementation support Monday to Friday
Total of 12 one-to-one sessions across 3 months
What is the price of the mentorship?
£7,500 for 3 months of support
£12,000 for 6 months of support
- Includes 12 one-to-one sessions over 3 months
- Includes planning, resources, and all back-end research
- Mentorship available for up to 4 core leaders, including the CEO
- 20% off our “Hire Our Team” service for quick implementation if you wish to delegate tasks
How can I pay?
You can pay in full or in instalments (please note the mentorship is slightly more expensive when paying in instalments).
Payment options
3 months: £7,500 pay in full
3 months: £8,500 paid in 3 instalments
START YOUR 3-MONTH MENTORSHIP TODAY
6 months: £12,000 pay in full
6 months: £13,000 paid in 6 instalments
Can I spread the mentorship over 12 months?
The mentorship is an intense, focused 3- or 6-month programme, so we do not offer a 12-month option.
Is there daily support?
Yes. You have access to your designated mentor Monday to Friday via email and phone.
Do you offer refunds?
We offer a 7-day cooling-off period from the date of purchase, during which you are entitled to a full refund. Once your mentorship has started, refunds are not available.
Franchisees Join Our Mentorship
Frequently Asked Questions
How long is the programme?
The programme runs for 12 months. This gives enough time to see real transformation in your franchise and leadership. Every franchisee progresses at a different speed. If we feel your franchisees are ready to move to the next level sooner, we will guide you into the next stage of mentorship.
How is the programme delivered?
The programme is delivered through a mix of self-study, live calls and 1:1 support.
You have access to two (40 mins) one-to-one sessions per month with your business strategist.
Two weekly group calls to give you training as well as time for Q&A, enabling you to get your questions answered.
- Q&A group session with our dedicated coaches
- Training session with Katie Cannon
Access to a supportive community of franchise owners and franchisees in children’s activity and sports.
What time are the calls?
Tuesday Q&A + Celebration Session at 1-2pm GMT
Thursday Weekly Trainings at 1-2pm GMT
If franchisees cannot attend live, all sessions are recorded and uploaded to the online training platform, Gold Medal University.
What happens if franchisees cannot attend calls?
All calls are recorded, so no one misses out. Franchisees can watch the recordings and still complete the tasks. For one-to-one sessions, if someone cannot attend, we will reschedule.
Can I go at my own pace?
Yes. During your introductory call, we map out a personalised plan based on your goals and vision. This ensures your franchisees progress in a way that works for your franchise and network.
I really want to do your mentorship, how do I finance it?
We offer flexible monthly payment plans. We also recommend exploring low-interest finance options if needed.
Can the mentorship be paused or extended over 12 months?
The programme is designed as an intense, 12-month experience for maximum impact. Pausing is not normally allowed as it slows growth. Exceptions can be made for illness or other serious circumstances and are considered individually.
Is there support daily?
Yes. Franchise owners and franchisees have access to support Monday to Friday via:
Email: [email protected]
Dedicated Facebook Group for questions and guidance from our coaches and the wider community.
